Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How to get restriction code for Nokia 6131 phone

I have just picked up my phone to make a call and there is a message 'enter restriction code' I do not know this, can anyone tell me how to obtain this code. Thanks

Resolved! Data Usage on warp speed

Hello All, I have noticed that for the last few months my data usage has been used up extremely quickly, This month my allowance started on the 8th of February and 400mb of the 500mb was used up after three days, these days i was at work and only use...

Resolved! Web text

Hello,how can i use web text on O2? i tried to check on my account but couldn't find howtnx

Resolved! contract

is there any way I can check online when I first started my contract???

Resolved! Does calling 0300 numbers cost or come from inclusive minutes?

Just wondering if calling an 0300 number from my mobile will cost or come from my inclusive minutes?

Current O2 Network Issues.

On the site : 13/2/2014 17:00pmDue to power disruption caused by adverse weather conditions, we’re still experiencing an issue with parts of our service in the North West of the UK. This means some of our customers may have difficulty in making and r...

Resolved! Termination Quotation Via O2 Chat

So am thinking of leaving my contract early so went onto the live chat to ask how much it would be to terminate my contract. I get a figure of £60.56 + VAT to terminate. As with all correspondances i get this emailed to myself. I then ring the custom...

Resolved! Calling which phone numbers are charged?

Is there a list which shows which phone numbers are charged outside of my 300 minutes free calls on my Pay Monthly contract?

Is there a list of sites/services that don't affect your data allowance?

Is there a list of sites/services that don't affect your data allowance? And more specifically, is the background data my phone is slurping from Tu Go each day free or unfree?

Resolved! Changing account and balance transfer?

I am on O2 Go Go Go and thinking of changing to the Simplicity £11 a month plan. If I do will I loose the money already on my account? I have a £19 balance on it and do not really want to loose it.

O2

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