Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4g

I have just had a text from O2 saying I can get 4g in my area but when checking coverage there isnt any in my area can anybody explain this please thanks

Resolved! upgrade phone

i have a pay as you go monthly contract which i just upgraded to a 2year contact that includes a phone upgrade. I planned to give this to my son to replace his old phone and continue to use my old phone with my contract. I would like to know 2 things...

Resolved! End of contract

HeyJust looking for a bit of help with what I need to do/ who I need to speak to. My contract ends at the end of next month (04/2013). I know that I need to give 30 days notice of intending to exit the contract otherwise it will change to a rolling c...

Resolved! SIM card

I got a new SIM card today with everything transferred over to a micro sim. Well the old SIM card isn't working and now the new one is saying not registered with network? Whys this?

Resolved! New contract

I have just signed up for new contract . Will my current contract automatically be cancelled

Resolved! Renewal of Simplicity contract

My wife and I both have our Simplicity contracts due for renewal later this month. Do we need to do anything, or will they automatically renew?

Resolved! i'd like to cancel o2 and here's why

I'll just take you through chronologically:1. Went to the O2 store, spoke to the agent there, showed him my phone HTC One Black, asked if the 4g in my area is good and confirmed that everything will work on my phone. Listened to their tarriffs and de...

Pay and Go!

Pay and Go is a brilliant description. O2 stuff up the prices of your contract so you Pay then you get to the end of your nasty contract and you Go! Simples.

Resolved! I'm so worried about my mobile phone bill because of exceeding data allowance, can anyone help me?

I have a 750MB data allowance per month. I received a text saying I was nearing my limit (I set my notification to 685MB) and then listened to some songs on YouTube on my phone on the way to university.I've just checked and it now stands at 795MB :(!...

Resolved! Airtime discount

I followed the instructions and got discount on my airtime bill. I paid £4 less. Looking at my bill history- O2 ONLY GAVE ME THE DISCOUNT OFF THE FIRST MONTH!!!! Annoyed and disappointed.

O2

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