Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Newphone

i gota new s4 . ihave swapped sim is there anything else i need to do to set up phone

Resolved! IPhone 5s 32GB Deals

I have been with O2 for years. I am happy to stay but I have found that I can get a much better O2 contract on an iPhone 5s 32GB with Mobiles.co.uk. They are offering 5GB of Data + £99.99 up front for £38 a month. Whereas O2 direct/shop are offering ...

Resolved! No more 3G when making a call

I used to receive 3G whilst making a call on my iPhone 4S, yesterday I upgraded to a 4G iPhone 5S and now I don't get that anymore. Can anyone help as to why? O2 told me I would never get it, but I always used to. Thanks.

Resolved! Video Calling Pricing

Hi, I currently have a plan for unlimited minute and was curious if this includes video calls as I now have a phone capable of this? If it isn't then how much is it for a video call? Many Thanks

Resolved! 4G for everyone by end of March??

I was talking to O2 chat about getting the 4G free bolt on. Previously I had been told that I need to "upgrade" my tarrif to get 4G. I'm on the old simplicity tarrif with unlimited data. Today I was told that the bolt on will be added free of charge ...

Resolved! sim blocked

Wandering if anyone knows how to unblock a sim card?

Resolved! Email

Ive got a Samsung Galaxy S4 on O2. Ive set up my tiscali email account which works fine when using wifi but when out and about I can't send an email but I can recieve... Any ideas.

Resolved! 4g takes balance

I'm on 4g pay and go. Is it normal that O2 takes 15 pounds of my credit every month I top up ?

Extra Data being given for a period of time on Payg.

Hi, I wondered why I received a text message from O2 giving me some extra data. Now looking at the Payg Tariff page I see why ! 3G Pay & Go Go Go ‐ the only tariff that gets better with time Grab our £10 a month bundle and you'll get 75 minutes, 500 ...

Resolved! BlackBerry(R) Text and Web - need Blackberry Bolt-on?

My BB does not receive/send emailsI have a Pay & go "Blackberry Text and Web" tariff(still 500mb unused at this time)My phone has no Host Routing Tables (completly empty!), and all searches seem to indiquate is that there is no "Blackberry plan" for ...

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