Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Not Getting Balance Update after Sending SMS

Since yesterday I no longer get my PAYG balance after sending an SMS. Haven't changed any phone settings. My account is showing the debits though and messages are being delivered. Any ideas anyone please? Thanks.

Text Authorisation Code.

Hi, I go on line and buy text that I can send from my PC. Once I confirm the purchase O2 immediately send an authorisation code that I type into the web page and then the text are ready to use. The cost are deducted from my pay as you go balance.This...

Resolved! Linked Account

I have a query regarding my contract. My number is the same one that I have had for years and it was previously a PAYG, however my then girlfriend was able to get a deal on the iPhone 3, so I got a contract in her name with my number. This was all we...

Resolved! Is 02 connected in with orange , brought new 02 calls go to orange voice mail

does 02 have connections with orange. my new 02 phone recives calls that go to orange can any one help

Double your top up offer didn't work.

Can you guys please help. Just topped up my mobile I was hoping to benefit from O2's double your top up offer, but it didn't happen? States that I need to top up before 01st Jan 2013, Whats the catch Guys? lol Please Help If You Can, Happy New Year 2...

changing bank account details

hello . does any one know if its possible to change the bank account that my bill comes out of ?? at the moment i pay the misses every month . and it goes out of her bank .. but i want it to go out of mine ??? can any one help ??

Resolved! Retrieving numbers from data usage details?

Hey guys, Got a bit of a issue going on. I got given a phone number by someone a little while ago, and it's a pretty important contact for me. But I had my phone stolen last night so I've lost their number. I've been through my bill and everything el...

Resolved! Download

I am a pay monthly customer and hope someone can answer the following question for me. I think my contract allows unlimited downloads but is this only on wi-fi? If I use iPlayer in my car and its using 3G do I incur additional charges?

Resolved! Internet and calls at the same time

Hi, Will I be able to use Internet at the same time when I am on a call with someone ? I believe, GSM technology allows phone call and Internet simultaneously. While I was using Three mobile, I was able to use that. But now, with O2, I am not. Is it ...

Resolved! Recieved Bill after 3 Days

Hi all, Me and my partner both took out new contracts with o2 over the weekend on iphone 5's Today we've both had an Email come through saying our bill's are ready. She had her phone on Friday and i had mine on Saturday.. Surely we should be recievin...

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