Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Order of the Samsung Tab S 10.5

Hi has anyone else ordered the Samsung tab S 10.5? I ordered mine on the 8th Oct and still not recived it. Nothing from O2 to tell me when I will be getting it or even if its in stock. I have chatted on line and the stock checker is not working and k...

Resolved! tarriff

Hey, I redeemed £10 from my o2 rewards and tried to get my monthly tariff but it keeps saying I dont have a tarff or that i have a tariff that can't be shown. What to do?

Resolved! Refresh and what Airtime & Device Plan means.

Hi.I'm considering upgrading (Refreshing) to the following:Nokia Lumia 735 Green24 Months500 minutesUnlimited texts500MB mobile internet dataIt has a monthly payment of £21, split by:Airtime Plan - £13Device Plan - £8My question is, when the 24 month...

Resolved! O2 to O2 porting problems

Just looking for some advice. I've upgraded to an iPhone 6 and am waiting for my old phone number to be ported over. I had no service on either phone for 3 hours yesterday. Today both work for making calls and receiving calls but messaging and voicem...

Resolved! how to pay of remaining phone credit and leave

i have 165 left to pay for my phone on pay monthly, it gives me the option to pay it off and upgrade but i just want to pay it off and leave o2. Can this be done online? thanks

Resolved! How can I pay off my phone online

just want to pay off the remainder of my phone instead of £10 per month. Can I do this online without upgrading?

Discount

Where do I I put my discount code

no network

I have been without my phone now for nearly a week (spoke to your Guru Tuesday 11th November 2014) and I was told that a new Sim card would be with me within 3 days, I am still waiting. I have two teenage children and a mobile is essential for me. As...

Pay monthly phone not arriving/UKMail issues.

I paid on Friday for an early upgrade on my phone as mine hasn't been working properly for a while now. I chose Monday for delivery and received a text on Monday morning to say my phone would be delivered by UK Mail between 08:49 and 09:49, it didn't...

PAY & GO TARIFFS

what on earth has happened to the tariffs available these days?Is there any tarrifs that dont take my £10 top up straight out my account?I am on Text and Web which gives me 300 texts, 500mb data and still leaves me £10 to spend on calls or what ever ...

O2

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