Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PLEASE HELP!!!

Right, my pay and go go go allowance ends every month on the 21st, and i was wondering if i could top up before that date and i would still get my messeges, calls and data.

I have just gone through upgrade process and can't find the details to confirm my order

I've just upgrade via a lovely lady on website but I can't seem to find where I need to confirm my order

Resolved! insert valid sim card

Hi from last few days I automatically get a note on my phone screen ''Network unavailable restart your phone with valid sim card''. I have to tap restart option and the phone starts working okay. I am on monthly contract and have Note 4. Any advise p...

Resolved! how to buy a new phone with my number online ?

hi i want to buy a new phone on pay as you go but keep my number although its not letting me do so online any help ? thanks

Resolved! Upgrading

Trying to upgrade to iphone 6, so far had to upgrade tarrif, but still no joy ordering phone "keeps stating tariff upgrade needed", is it just i need to wait some sort of confirmation

Resolved! Data useage

Hi. I'm confused as how I have managed to use my 2gb of data allowance with still 18 days left on my month...

Resolved! Itemised calls

Hi I'm sim only monthly contract and want to view an outgoing call made last week. I can view all itemised outgoing calls on my bill but that isn't due in for another 3 weeks. Is there anyway of retrieving this info before hand (deleted all calls on ...

Resolved! Pay online

why the hell have you removed the pay online functionality?

Resolved! Money troubles :/

So the short of this is I was made to move out half way through the month I've had to try make ends meet with the little money I had and sort somewhere out to stay but I haven't enough money I get paid next week and work two jobs so paying is not usu...

Resolved! Tried chat 4 times today. Waited 20 minutes, 20 minutes, 40 minutes and 30 minutes. Anyone?

Tried chat 4 time. Waited 30, 30, 4o and 30 minutes. How do you get to speak tp someone?

O2

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