Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can i upgrade early?

i've broken my iphone 4 and i have 8 months left on my contract. Last year i was told that i could upgrade early and get a discount off the fee that i had to pay to pay my contract off. Does this still exist?

Resolved! Incorrect Bill, Harassing Messages + O2 Disconnecting Me

I'm having more than a few issues with O2, the story so far: Around the 11th November 2012 I became eligible for an upgrade on my account, I chose to switch to a Simplicity Tariff (£10.50 p/m) along with re-adding the data bolt on I had (£6 p/m). The...

Resolved! Adding PAYG numbers to my Account

Hi I have a couple of PAYG sim cards I use in vehicle trackers and would like to add them to my O2 account details so I can check the balances and topup when necessary Can you advise me how to add these numbers to my account. Regards,Mark

Resolved! Disconnected

I am disconnected ffor some 40 days and received 554 £ bill today !!!! Pls help!

Resolved! Why can't I see my 'phone bill?

I cannot find anywhere in My Account how to see my bill

Resolved! Signal and premim texts

Hi everyone. Is anybody else having problems with signal again? Also premium texts costing me a fortune82344, 88222 and 60555. Be warned. Anybody else had this? Text stop it doesnt work possibly down to O2 signal fault. But its my fault! How does tha...

Resolved! Porting my old number over to O2 from T-Mobile

Hello, I've just joined O2 and am going to be porting my old T-Mobile number over. When I phoned in with the PAC code on Friday evening, I was told that it would happen overnight on Sunday/Monday, and that I'd be good to go from Monday morning. This ...

Resolved! vat

Hi, I'm due an upgrade and was looking at getting an iphone 5. Been looking at the tariffs and am considering the £41 a month contract, so I'm just wondering does that £41 include vat?

Resolved! System failure delayed reconnection

Hi i was told FIVE days after paying my bill that i should have been reconnected within 24 hours, O2 appologied with a £2 goodwill gesture BUT I STILL HAVE NO INTERNET ABILITY AFTER 9 DAYS anyone else experienced this

Resolved! O2 Channel Islands?

Hi, i was looking through the available bolt-ons for an international package that had inclusive minutes to the channel islands/Jersey but could not find one.Is there any package or arrangement that can made through o2 that would allow for internatio...

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