Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I'm coming up to the end of my contract so I decided to leave O2 to go to Lebara. I requested my PAC code from O2 and arranged for my port to take place on Tuesday 18th July. Lebara advised that the port had taken place successfully, however I believ...
Hi, I have an existing o2 SIMO contract that has expired (I'm out of contract). The best deal I have found is on uswitch. When clicking through from uswitch I come to the o2 site and the deal is showing correctly in my basket. When I proceed it asks ...
I’ve ordered the wrong colour phone
ms-124313249 This is not what was discussed on the phone and needs to be cancelled immediately
Hi. My current contract has just expired. I’m paying £28 per month for 5GB / unlimited texts and calls. Normally 5GB is ample. I see I can get a sim only deal 15GB for £7 on a Sim only deal. If I do this, can I keep my existing phone number by doing ...
I was told as I’m a loyal customer with good credit for o2 that I can get percentages off my bill. I also was told I can get an Apple Watch free. I’m now getting lists of emails about a phone an changing my number. I did not agree to this. I’m left c...
Can I upgrade to any device with O2 switch up bolt on?
My O2 app doesn't work. It's been longer than 48 hours.
Why is it only 1Gb plan?Why can't I use Galaxy Watch 4 Classic as a standalone device?Why does my smartphone needs to be on and connected to the internet if I want to leave it home and make phone-calls with my Galaxy Watch 4 using LTE?Why am I stuck ...
How do I contact customer service. Even a chatbot!
