Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Where is my new 'phone?

Ordered my upgrade on the 28th April. System said it was in stock.Took my CC details to pay the upgrade charge plus a case. Took the money.Immediately received an email saying 'something has gone wrong'.Called the following day only to be told it was...

Resolved! porting to O2

Informed by O2 that port date is today 06 05 15. As yet nothing is happening. Can anyone advise?

Resolved! How can I find a list of monthly payments I've made over the last year? I use to be able to.

How can I find a list of monthly payments I've made over the last year? I use to be able to.

Trying to cancel contract

I upgraded my phone and contract in Nov 2014. Since then there have be multiple losses of signal due to loss of coverage in area . any advice regarding cancellation of contract as 02 say i have to pay remainder of contract even though they are not pr...

Resolved! payment help

I was late in paying due to an over sight on my part and was cut off, now all i want to do is pay the bill but HOW? I cant phone out not even to o2 so cant pay by phone and i cant find where to pay online. I have no other phone i can use to pay so do...

Crash SIM. IMPORTANT!!

Hello Just so you are aware My SIM had crash , so i went to an O2 shop to solve the problem as i cound't do any calls and i have plenty of balance in it. In the shop they told me if i want to recover the phone number i have to provide three answers: ...

Resolved! SIM Card

I have a Huawei E1752Cu broadband dongle on PAYG. If I buy a 3G Galaxy Android tablet can I use the SIM card from the dongle?

Resolved! Contract ending

My contract (currently £46 a month) is finishing in just over a month, I want to keep my current phone but downgrade to a cheaper tariff how would I do this?

Resolved! cancel contract

Can I cancel contract through cancelling direct debit please help thank u

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How do I get free o2 to o2 calls man??x

O2

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