Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Things learned from the O2 Outage

1. Download, install and register for TuGo now if you are on pay monthly - if it happens again you will then have the option for TuGo over wifi.2. Don't rely on your mobile as your only form of communication, especially if you need to be contactable ...

What is happening with the network?

On Sunday my husbands phone was not working but mine was. We tried for over two hours to repair his phone until we saw on the late news that the O2 network had been down. Yesterday (Tuesday 26th) & today (Wednesday 27th) my phone has had problems - n...

Resolved! want 2 keep old 02 number

I have moved to 02 pay monthly but want to keep my old 02 number off my pay as you go how do I do it pls

Resolved! Remembering how much my mobile costs me.

I have just discoverd that I'm paying 14 pence a text and I want to work out how much that has cost me over the last few months. Regretably I've misplaced my bank statements so is it possible to ask someone at O2 what I have paid them over the last s...

NO CONNECTION! !!!

What is going on today? I haven't had a signal since this afternoon. No one available at 02.

Carrier update and now no service

Hi I have an Iphone six and the phone just prompted myself, my wife and my daughter to update our carrier settings. I did, as did my daughter and we noe both have "no service" instead of a signal. My wife said "Not Now" and she has full 3G signal. Me...

signal

I can not use my o2. No signal just emergency calls only. My partner is with o2 and have a signal what is going on..sort it out

Resolved! payment method

How can I change my payment method

Resolved! Europe only roaming

I asked O2 to turn off roaming because my iPhone kept making pocket calls and, when travelling outside Europe, this resulted in big bills. However I would like to roam in Europe. Do O2 allow you to activate European roaming only whilst retaining bar ...

NO NETWORK

NO NETWORK FROM 7PM BUT WHEN CHECKED ON LINE SAID THERE WAS NO PROBLEM BUT THERE IS GET IT SORTED O2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

O2

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