Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237303 Views
  • 2 replies
  • 2 kudos

Resolved! sim card

HI GUYS I HAD CONTRACT PHONE INCLUDING SIMCARD I JUST MISSED LAST FEW BILLS BCZ OF MY HEALTH ISSUE I COUL'TN AFFORD TO PAY THEY BLOCKED MY ESIM CARD HOW I CAN GET Back MY MOBILE NUMBER??

Upgrade, wrong phone received nightmare..

Hi there.. I'm having a bit of a nightmare with this problem: .As my phone had a broken screen that I could not use, on 30.04.24 I called O2 to upgrade from my iPhone 13pro to an iPhone 15pro. .I ordered an iPhone 15pro 256gb white titanium and a cas...

MH1812 by Level 1: Joiner
  • 769 Views
  • 7 replies
  • 0 kudos

Resolved! Account

19:34=5 66communication sent through your site asking for an explanation on how you have been charging me for Disney plus Apparently you started charging me when I started a new contract. There is now way I would have requested this and if you check ...

Order

When will my iPad be delivered 

Jamieq by Level 1: Joiner
  • 270 Views
  • 2 replies
  • 0 kudos

Resolved! lost phone

lost my phone now i can't access my 02 as i need the phone number

ashjewkes by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Proof of usage

Hello, I requested a proof of my phone using o2 network. I have a o2 refresh contract. O2 have been sending a document with a wrong date. My phone was stolen on 7 of march, therefore I need a document showing a proof of usage until that date to activ...

madale by Level 1: Joiner
  • 618 Views
  • 4 replies
  • 0 kudos

Resolved! CANCEL MY PAYG SIM PLEASE

Please action the above, I’m on a flight to Bali so cannot call. I’ve cancelled the DD but if anything is outstanding, please invoice and I’ll pay. Confirm once actioned. Thanks a lot, Felix

Fe1 by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Account Number: *********

Hello! I pay for an iPad with a sim. I’ve lost the SIM card, i need to change my billing address and I can’t login to anything on 02 as my account has the number that belongs to the lost SIM card.

Ash84 by Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Travel

Hi,Is there any way to get credit back onto my bill. I had activated O2 Travel while on a cruise, while docked in the Bahamas but unfortunately I was only online for 5/10mins then could not connect again. I tried and even received a message thru the ...