Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi,I'm due my upgrade and yesterday visited my local o2 shop to discuss options (iPhone 6s).Annoyingly there is no longer options to pay more for the phone up front to reduce the monthly payments. The guy in the shop said the max I could lay up front...
For about 10 minutes now, I've been getting 4g+, when did o2 roll that out?
my iPhone contract isn't up until January so I'm still using that or that was the intention. I bought a lumia in the Black Friday deal, turned it on (Saturday) to make sure it worked and then switched it off. Today (Wednesday) I turned it on to look ...
Have any of you experienced the same torrid time as I have with some £312 being taken from my account without authorisation or without ever having given my details to the company. I had a long winded dispute on my bill from AUGUST this year only bein...
Pretty much as the title says! I want to upgrade early, from an iPhone 5c to an iPhone 6 Plus. Once I pay off my current balance, will I be credit checked? I'm concerned about paying it off then being declined. Don't want to pay out all that money fo...
Just got a monthly contract phone yesterday but don't want it now how do I return it and get my refund
Hi I just made an order but would like to upgrade it. Do I really have to wait until it arrives and send it back or can I change my order?
Hi, I wonder if anyone can help. Recently visited Australia and I was out of credit (through roaming charges again). I put a £20 top up on at 06:46, went online and posted a single photo and status to Facebook and I then got another message from O2 a...
Hi, I've had nothing but trouble with my account management since I took my second device in July 2014 and after a period of repeated disconnections (payment failed due to being requested from old bank account, brought up to date by card and still di...
I found a list showing £3 per MB on their tortuous website. Is this really correct?
