Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I'm trying to complete an upgrade and it involves a payment. I tried with three different cards yesterday (one debit, two credit - all visa) and in every case was told the payment did not go through. Then I have a text telling me O2 would hate me...
Paid for my friends and family bolt on, on 25th March, o2 took the money, but the bolt on isnt working, I,ve had the bolt on for years, just rang o2, and both operator and manager were foreign, and said they,ll need to look into it and it will take o...
So i'm trying to text a number in Ghana (non-UK number) and it charges me approx. 17p per text. Obviously total cost is tallying up, so i was wondering if anyone knows a bolt-on i could use to cover my texts abroad?To clarify, im a pay monthly custom...
Good Morning!! After upgrading my phone yesterday from a 3GB to a 30GB tariff (both on Refresh), I expected the new tariff to take effect immediately. (i.e. once the new sim transfer had completed.) However, this is not showing when I log in to MY O2...
The Lightwater mast at site 3536 (GU15) has been faulty for a few weeks now and local o2 customers are getting little or no signal. I tried the TuGo app - it's next to useless. All enquiries regarding status updates both in person and on the phone to...
Hi guys, I had began a new contract on the 7th December 2014 and when I had agreed to it I was told that I would be receiving student discount and at the store the guru told me she would activate it and that my bill would be reduced.However after mon...
My plan with O2 now is pay & go and I'm currently out of the UK - will I still be able to keep my number if I stop topping up? Is there an "expiry date" or will there ever be an expiry for a pay & go sim?Thanks!
I know this happens now with Bolt On data, and i believe another network allows allowance data to role over (although dont quote me on that), but do you think O2 should let you roll over data for at least the following month? I have a 2GB data packag...
Hi all,Brand new to O2 and the Community, please to meet you.I have found lots of advice from this forum but unable to find an answer to my query.I will shortly be going away to UAE and Australia, I would like to call and text friends that live in th...
Hiya I'm a bit confused I tried to get a contract for a I pad mini 4 and paid the £9.99 upfront and got all my emails confirming the contract, does this mean I have been accepted or can the contract still be declined? Thanks for any help
