Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! rewards

hi can you say if there is a no. i can still text to claim rewards without having to visit website?! thanks matt

Resolved! SIM CARD

I have just brought a new phone and on preparing to fit the sim card i find that it should have been activated by 20/06/16 does this mean that the sim card is not valid therefore of no use for the phone. Thanks for any help.

Rant!!!

Hi All, Ok so last month, I'd paid off my device on the refersh plan and bought a new phone outright. I went into the O2 store and changed to a 12mth Sim only, being told I could change my tariff once every 30 days to any other O2 tariff. So today is...

Resolved! O2 Open

Hi I applied for the O2 Open Discount in store with the O2 sales rep during a refresh. The discount was never applied and apparently it was my responsibility to chase this within 28 days. 1. As the discount does not always appear on your first bill h...

Unbelievably poor coverage and constant dropped calls and periods of silence during calls.

Hello I live and work in the maidstone area and for some months now I have been experiencing dreadful coverage. I can barely make a phonecall without there being periods of silence during the call where neither party can hear the other. This either r...

Resolved! change billing account

How do I change my billing account details.

Resolved! Re: They did not unlock my Iphone becouse IMEI doesnt mutch the

Hi! The IMEI - xxxxxxxxxx has not been used on our network, so it will not be possible to unlatch it. Does this thread still apply in 2016? (thread 2010)? I have an iphone 6s locked on O2 and the message above appears. What sould I do to unlock it? R...

Resolved! Live Chat

Been trying to use live chat on & off all morning - it's always "give us a moment ..." Getting seriously fed up now.

Resolved! 02 New Sim Offer - Too Good To Be True?

Hi folks my first post So basically, I am currently on O2 pay as you go and it was becoming very expensive for me as my friends are all on different networks and I phoned them a lot and text them a lot and it was just so dear!! I topped up like 3 tim...

Resolved! DD change of date

How do i change my DD date yo 1sy of each month

O2

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