Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
how can i change the payment date?
I have sold my phone for £260. I wanted to put this momey towards finishing off my contract. The guy in the o2 shop said that he put that money on my account and that the only way to pay the rest of my contract off was to call a number. Im calling ev...
Does anyone have any idea? Screenshot taken from Apple's website. https://support.apple.com/en-us/HT204040
I topped up my dongle with £10 for my daughter to go away in the UK. It said a couple of days later that there was no data. it was just plugged into a usb plug in the wall Has anyone managed to find out where the top up screen is? how do I find out t...
I want to change from a Pay & Go to a Pay Monthly. When I set up my account, I put my official name. Minh Tuan. However, when I can to order, I get a message "Enter a valid first name between 2 and 20 characters. No spaces or special characters". I c...
I need to change my direct debit details
I have cancelled my contract and am trying to pay my outstanding balance. I have tried EVERY option. I can't get to the payments page online. (it says it's not available) I have tried every number, and spoken to people on chat. I am over seas now, no...
So many moons ago when i had o2 broadband and it was sold to sky (I'm getting misty eyed thinking of the good old days) I moved my broadband to plusnet and ive been quite happy with it since. The other day i recieved an interesting email from them, s...
How do I cancel my service ?
Anyone else online contact us chat never work
