Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Porting issues plus no eSim pack

Hello everyone, I was using a number on a relative's account for years. I decided that I wanted to take it over and so I went into the store, they advised me to call and I was then told to set up a new account with a new contract and migrate the numb...

Apple Watch Airtime Plan

Hi all!. We have had Apple Watches on the our airtime plan for some time. We had these on the £5 per month originally and now they are around £6 per month. However is the actual current price still £5 per month?! How do I get the original price back,...

Resolved! How will I receive Final Bill?

So I ported out of O2 yesterday and according the online help section, I should be able to still see my bills online in My O2 for the foreseeable... well, a quick search of this forum shows that's not the case! So I asked the Twitter team how I'm mea...

Resolved! Apple Watch plan

Can I add my Apple Watch to my existing phone plan?

Resolved! Free earbuds

Has ANYONE actually received these? Or have we been scammed by o2?

Resolved! replacement sim

The police are currently keeping my phone with sim card for up to 3 months.I wanted to know if i can get a replacement sim which has my normal number to put into another handset?

Travelling abroad

Have a bought the right bolt on to use in Morocco

Nightmare communications

On Saturday 12th August I eventually, after weeks of trying to get through, spoke to a customer rep from O2 who advised me that I would be able to move to a plus plan in order to use switch up if I walked into an O2 shop to do so. However, when I wen...

Resolved! amazon for free with this tariff

I was told I could get amazon prime for free when signing up to this new tariff but nothing has happened

Resolved! Monthly Contract Direct Debit

Hi, I am looking to upgrade but my long term partner wants to pay the monthly payments from his account. Is this possible to use his bank account with the phone contract being in my name?

O2

Forum Posts