Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Part Payment

Hey, My bill isn't due until the 24th of February but I was wondering is there any way in which I can pay part of the bill now and then the rest on the day it is due? Just to make it easier to manage funds and not have it all come out at once. Thanks...

Resolved! Paying my final bill

Hello, I am living abroad, and cancelled my contract, but I need to pay the final bill, how can I py online? I need to pay with my credit card. Coul you please support?

Resolved! Billing

Since I have never missed a payment except one at Xmas I was cut off and then all outgoing calls were barred(with NO notification) so I had to call on a landlines to pay. I think O2 are one of the worstime providers on the market. Thank the maker my ...

Resolved! Poor Service

I have just received my bill and was charged £1,50 pm for 2 urgent calls to Greece costing £90+vat.That's 3 times more than using the EE phone at 46p pm that I didn't have with me.Explained that their cost is way above the average and this is the rep...

Resolved! BILLING DATE

I NEED TO CHANGE MY BILLING DATE

Resolved! Pay Monthly Contract

I had a samsung note 7 contract but as you may know it had to go back, Do you think 02 will agree to remove the 02 contract for this off my credit record as it is showing as open still @ Noodle and equifax. if they would not remove it who do i contac...

Resolved! portugal

when i was in portugal i could only access MEO network which stopped me phoning any portuagl numbers

Resolved! Where's my Sim

On 30th January I placed an order for a 30 day Sim only contract for my youngest son. It was a 2G deal which was reduced by 50% for the first 6 months and was due to cost £10 per month. I filled in everything on line and linked it to my 02 account. I...

Resolved! Unwanted phone calls

I have been receiving numerous calls from 0800 064 9955 , I don't answer , do miss calls, which I'm being charged for. Is this correct. Hopefully i won't receive any more as I have blocked the number.

VAT INVOICE

I have been an 02 pay monthly customer for almost 20 years and always recommended them to friends and family, they have always been friendly, efficient and helpful until now. On 24 June I rang up and purchased a new phone, memory card and flip case r...

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