Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

sim card

hello

Resolved! web top up

hi i can not do web top up it says that the number is not prepayeble number

Resolved! new contract

hi i think my contract has expired? please confirm

Resolved! over paid bill, need refund

Hello, i made a card payment yesterday to my account and have accidentally paid my air time twice. can you please refund the £34.70 over paid

Resolved! older bills

Can i request or pay to order older bills than march 2015

Resolved! New sim - PAYG

I need to acquire an O2 PAYG sim, but can't find an order page (for an empty sim).I want one with no credit to test for reception in our area (remote in the country). Can I order one, or do I have to go into a shop??

Cost of o2s screen replacement? Percentage to pay each month?

Hi, does anyone know how much o2 charge for a replacement of iPhone 6plus screen? Have no insurance but was told they let you pay monthly for repair but was wondering about an idea of total cost or percentage to pay each month? Thanks

Resolved! Online banking text messages

Im with lloyds bank i can get text alerts about my account every week to my mobile. They are freedo O2 charge any extra if i receive these texts? Martin

Resolved! upgrade

if i wanted to keep the phone i have can i change to a sim only deal instead of going for a upgrade

Resolved! Samsung S8 SIM swap and charged for the privilege?

I bought a Classic P&G SIM card with £10 on it as my S5 mini SIM was too big.Followed on line instruction and within 1hr my new S8 was up and running.Only thing is the combined credit was £1 less after the swap than before.Not worth calling Customer ...

O2

Forum Posts