Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract Issues

Having upgraded I looked around to see that I could get cheaper deals away from o2. While contacting o2 (within my 14 day cancellation period) I was told to contact 202. When doing this I was pasted back to the shop as 202 can't help me despite me ap...

Resolved! A question about sim cards

Hi In ordered 2 phones from a third part company who will remain nameless at this point. They have been a pain in the backside and to be honest it wasn't worth the £5 a month on each contract for the hassle. Still waiting for the phones we ordered on...

Resolved! Can not view my bill

I am unable to log in to view my bill, it comes up as account disconnected, I recently upgraded my phone and changed my address

Resolved! Get your act together O2!!!

Poor, poor service from O2 for a new contract I recently took out via Carphone Warehouse. Applied to migrate my old number to my new device on 19th March, still waiting for this to be completed properly. My new phone is still unable to receive calls ...

Resolved! Bolt ons

Can you please remove my bolt ons

Resolved! I ordered a iPhone 6 Plus like new on Wednesday & it is now Tuesday with no dispatch email

I ordered an iPhone 6 Plus like new on wedsnday and it is now Tuesday with no dispatch email & multiple calls to o2 with each person saying the same thing "it's still being processed" (has anyone else had this issue &a how did you resolve it) also th...

Resolved! i lost my sim card.

hello. i just lose my sim card. wath can i do now ?

Upgrade

I currently pay £10 per month for 300Mb data and BT are offering 6Gb for £12 per month, why can't you offer me an equivalent upgrade with a decent phone instead of charging extorionate prices for what seems to be a down grade from my current Samsung ...

Resolved! topping my phone up

im trying to top my phone by using my bank card but it keeps saying its been unsuccessfully what can i do please many thanks tina

Resolved! Calling Australian numbers with a UK phone

When calling Australian numbers in Australia with a UK phone, do I need to dial the area code "+61" first or not? Thanks.

O2

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