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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22455 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211952 Views
  • 2 replies
  • 2 kudos

Resolved! Live chat opening hours

Can anyone tell me what time o2 live chat closes on a Sunday or is it a 24/7 service?

Anonymous by • Not applicable
  • 4357 Views
  • 4 replies
  • 0 kudos

Resolved! change user name

Hihow do i change my username that i use to sign into O2 please? thanks

Anonymous by • Not applicable
  • 2789 Views
  • 1 replies
  • 0 kudos

Resolved! Data charge

l've been charged for using data on my phone having never used and would not know how to use data. l've been told that it is for web day or something. It's a basic mobile l use for calls and texts only. lt's a Alcatel onetouch. any ideas?

Anonymous by • Not applicable
  • 1275 Views
  • 3 replies
  • 0 kudos

Resolved! Refund My Bundle!

I currently topped up £15 in my phone, and £10 was deducted from it, to go towards a bundle. I needed the money in my phone for other purposes. Is there any way to refund my £10?

Anonymous by • Not applicable
  • 1913 Views
  • 9 replies
  • 0 kudos

Resolved! Tariffs from the 15th June

Do the revised international charges from the 15th of june include calls to and from cruise ships in the Med.

Anonymous by • Not applicable
  • 1215 Views
  • 5 replies
  • 0 kudos

Resolved! 0333 numbers

are numbers beginning 0333 inclusive?

Anonymous by • Not applicable
  • 30258 Views
  • 4 replies
  • 0 kudos

Resolved! Desperatly trying all day both in two stores, phone and now on line to cancel my account. IMPOSSIBLE

I have spent so long today desperately trying to cancel my account. I have visited two stores, telephoned and even trawled through the on-line site and still not managed to talk to someone who can help me. I have nowe cancelled the direct debit in th...

Anonymous by • Not applicable
  • 1666 Views
  • 8 replies
  • 0 kudos

Resolved! txting

i have a Nokia 225 only & i was wondering can i txt a friend of mine who lives in France

Anonymous by • Not applicable
  • 715 Views
  • 2 replies
  • 0 kudos

Resolved! billing account

How do we change the bank account details for the payments to go from? Thank you

Anonymous by • Not applicable
  • 1732 Views
  • 8 replies
  • 0 kudos

Resolved! Direct Debit set up?

Hi, I can't see an option to set up my direct debit online? Customer service over the phone takes ages?! Chat is not available? I run out of options. Any other suggestions? Thanks

Anonymous by • Not applicable
  • 1778 Views
  • 4 replies
  • 0 kudos
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