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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237619 Views
  • 2 replies
  • 2 kudos

Resolved! How do I cancel my contract?

Hi I would like to cancel my contract but can’t see where to do this?

MGG by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I’m wanting to upgrade my current sim only contract but my current 02 sim only month has renewed today. Can I upgrade today and not be charged for the new upgrade and my current bill or will I be charged for both so need to wait until next month? And...

L_23 by • Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my sim

Cancel my sim please. Tel *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Julie34 by • Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Resolved! Scam call

Hi I just received a call from someone called Jordan who was claiming that there were a lot of people in the area not happy with network coverage and asking if I wanted 40 percent off my bills. How do I know if this was legitimate?he did not know my ...

RG151 by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Billing

Hello 

Graham15 by • Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel

Cancelling the contract, I never used the sim it was put in my spare iPhone before it broke the package come with my virgin media package and now I'm on a new package I want to cancel this contract

Joe30 by • Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Bill

Hi I would like to no how I pay my daughters phone bill to number *********** as it’s not letting me on the app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Caz50 by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Bill

I would like to know why my bill is always £4 more then my contract 

Deb-2 by • Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos

Resolved! Keep my old o2 number with my new o2 sim only contract

I have got a new sim only deal from a third party for o2,I have the new sim and I would like to keep my current number which is also on a pay monthly o2 deal which has now come to the end of the contract

Coos72 by • Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Resolved! Help

Customer Services. Made me delete my esim and now I cant log into my O2 account as I cant receive any text message. I need a new esim sent to my email to renable my phone.

TomPixel7 by • Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos
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