Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 25502 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 216516 Views
  • 2 replies
  • 2 kudos

Resolved! moving mobile number to O2

Hello, I'm signing up with O2 (contract) currently pay as you go with Virgin. Can I transfer a pay as you go mobile number and how do I find pac?

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Anonymous by Not applicable
  • 80676 Views
  • 2 replies
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Resolved! Payments

I have 2 contracts on my app in my name if I pay on one will it apply to both

Anonymous by Not applicable
  • 1402 Views
  • 2 replies
  • 0 kudos

Resolved! A question about my new monthly sim

Hello all, Yesterday I ordered the £20 monthly sim deal (15GB) found on this page:https://www.o2.co.uk/shop/sim-cards/sim-only-deals/#deviceType=phone&contractLength=P12M It states that the offer ends on 4th October. Does this mean that after that da...

want pac code

I want pac code before my contract finish on 9th October only few days left.can i get a pac code early before 9th October 2017?or do i have to wait after 9th October 2017?virgn media i get better a deal for 36 month contract for iPhone 8 £29 a month ...

Anonymous by Not applicable
  • 1028 Views
  • 4 replies
  • 0 kudos

Resolved! Recent Usage

Hi,I have an O2 Pay Monthly contract. Why can I no longer view 'recent usage' - ie: calls/texts made/sent after the date of the last bill?This information was readily available on My O2 until the recent 'improvements' to the website.I have downloaded...

Anonymous by Not applicable
  • 10135 Views
  • 13 replies
  • 0 kudos

Resolved! Pay as you go

Can you please tell me if under the August tariff change, I still need to make a 3 minute chargeble call every 6 months to retain my contract. Thankyou.

Anonymous by Not applicable
  • 1026 Views
  • 4 replies
  • 0 kudos

Resolved! Bills

How far back can i go to look at old invoices.

Anonymous by Not applicable
  • 1185 Views
  • 5 replies
  • 0 kudos

Resolved! emergency phone - regular top up no longer required?

I realise that chargeable events (calls, texts) must be made at least 6 monthly. Also I was previously told that I needed to top up every 900 or so days to retain the number and credit. However, I could not find this condition in the current T & Cs. ...

bpb by Level 1: Joiner
  • 1851 Views
  • 9 replies
  • 0 kudos

O2 says iv used 40gb of data in one day

Got an alert through saying my data usage is nearly up? I had used 1.5 gb of data in 4 days... now its saying iv used 41.5gb since yesterday.Iv not done anything different.

Anonymous by Not applicable
  • 1351 Views
  • 6 replies
  • 1 kudos