Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 24804 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 216039 Views
  • 2 replies
  • 2 kudos

Resolved! Moving phone and contract from one account to another

I have several family phones, all on one O2 account. I want to move my son's phone to his own account so he can take ownership of managing and paying for it. The contract for his phone doesn't end until May 2018. I don't want to terminate the contrac...

Anonymous by Not applicable
  • 3361 Views
  • 6 replies
  • 1 kudos

Resolved! Contract deal

I want to find out what deals I get in my contract as I am only able to check my data, minutes and text. For example, I don't remember if I got free 24 months BT Sport. I want to find out but how?

Anonymous by Not applicable
  • 5488 Views
  • 8 replies
  • 0 kudos

Resolved! New o2 customer having problems.

So I recently got a Samsung S7 through Carphone Warehouse on o2. I've had my phone for more than 24hrs and have restarted my phone multiple times but still I am in Emergency Calls Only mode. I switched back to my old Three sim and have no problems wi...

Anonymous by Not applicable
  • 2022 Views
  • 12 replies
  • 1 kudos

Resolved! Ending contract and PAC number

Hi, I have reached the end of my contract and hava a new device and SIM through Sky Mobile, I would like to terminate my contract today an port my number - please could coud you advise and generate a PAC please

Anonymous by Not applicable
  • 978 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping my number

Hi all, I have requested that my old PAYG phone number be transferred to my new monthly sim, and I am told this takes up to 24 hours, which makes sense. But the operator on the other end of the chat has told me that both of my sims will lose network ...

Resolved! moving mobile number to O2

Hello, I'm signing up with O2 (contract) currently pay as you go with Virgin. Can I transfer a pay as you go mobile number and how do I find pac?

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Anonymous by Not applicable
  • 80613 Views
  • 2 replies
  • 0 kudos

Resolved! Payments

I have 2 contracts on my app in my name if I pay on one will it apply to both

Anonymous by Not applicable
  • 1397 Views
  • 2 replies
  • 0 kudos

Resolved! A question about my new monthly sim

Hello all, Yesterday I ordered the £20 monthly sim deal (15GB) found on this page:https://www.o2.co.uk/shop/sim-cards/sim-only-deals/#deviceType=phone&contractLength=P12M It states that the offer ends on 4th October. Does this mean that after that da...