Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! phone contact number

What is the phone number to call O2 ?

Resolved! phone bill

I am trying to pay the bill for a disconnected phone. It's about 50.00. Whenever I click on the link to make a payment, it said that the page is no longer available? Do I need to phone up or is it just temporary?

Resolved! i have abill for airtime and device i need to cancel as i dont know what its for

i have a bill every month but i dont know what its for

Resolved! Phone

When will I receive my email confirming my contract

Resolved! Family Plan

Slightly curious re the Family Plan offer as those long term customers with contracts , I now three family members under the account, from before its introduction a couple of months ago cannot benefit from the aur time savings whilst new customers do...

Resolved! International and U.K. Contract idea

Basically I am moving to Australia to study and as a result will spending around 8 months abroad and 4 months at home. I am trying to figure out the simpliest and most cost effective way to use the same phone at home and abraod. My current idea is to...

Resolved! BOLTS ONS

On mny account it shows that I have one bolt on vallued at £3.00 how do I use this on my phone as my data is showing 0 at present?thanksJammie61

Resolved! Bolt on fault

Hi i get a 5gb data allowance every month with a 10gb recurring bolt on added so 15gb in total,i have used my 5gb however the extra 10gb bolt on has not activated for this month so i am out of data now,any ideas why ?

Scam

Hi there I think I may have been scammed I'm not 100% tho.I have a account on a survey site and I ticked to speak to 02 for good offers. Anyways someone has rang me today and I took SIM card contracts out. They should be here in few days.They have my...

Resolved! Date speed after 4G upgrade

Hello, 02 recently informed me that the network in my area (Stirling, Scotland) has been upgraded to 4G. Shortly after this I started experiencing slower / intermittent data speeds, both for up and downloads. This is still the situation nearly 6 week...

O2

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