Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! What does this SMS mean?

I've just received the following text: You've successfully added your wifi service to your My O2 account. Don't forget you can manage your account on the O2 Wifi app http://www.o2.co.uk/apps/wifi. For more apps from O2, take a look here http://www.o2...

Resolved! Roaming

I am studying in europe for 8 months and I have my UK phone with me which is still using o2, I'm not using it for calls and texts, i am only using wifi, but roaming automatically comes on and there is a r above my signal bars. I know that you can onl...

Resolved! new phone

can i purchase a new phone and keep my esisting taffif

cant recieve in coming calls

Dear Sir. I have a problem with my mobile i cannot recive incoming calls only it rings once then cuts off? i can however call out on it i have tried putting it in a different phone but it is the same, i am abroad but i have never had this trouble bef...

bills

I cannot print my invoices AGAIN!

Resolved! Which sim

Can anyone help...I've received a new phone to replace a contract which ended,I've spoke to o2 and they have duplicated the new contract and cancelled the old and I've advised that I wanted to keep my old number which was obliged..now the question is...

Resolved! payment problem

My phone bill was overdue so i made two seperate payments, the first one registered to my account fine but the other hasbnt gone on my account although my paypal statement clearly shows the payment has completed, i cannot get onto chat and now my dev...

Resolved! Paper Bill

how can i access an itemised bill each month - needed so i can reclaim phone expenses

Resolved! Changing direct debit date

HOw do I change my direct debit date?

Resolved! O2 payment not taken

Hi all, Been sitting on the chat for the past hour and have not got through yet. I called up last month to change my billing date to the first of every month, which the lady kindly did without any issues, however along with this i was left confused a...

O2

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