Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancellation

I am 1 month from the end of my 24 month contract and want to cancel.I can’t find where or how to do it.

GoPro & iPhone

Hi, Does anybody have an iPhone 6s and a GoPro Hero5 that work togetther? I cant get my 2 to communicate for live view except in airplane mode. O2 tell me there is a blocked port in the settings of theirs ? Really? There must be thousands of these co...

Resolved! People can't leave me voicemails

When someone calls me there is no option for them to leave me a voicemail, the call just rings out. As far as I am aware I have never changed any settings and I was receiving vm ok not that long ago. I have a galaxy s7, any help would be much appreci...

Resolved! O2 in Spain

I am going to Spain at the end of january and I am concerned that my iphone and ipad will be almost useless as on previous times........I was in france last october and 4G was non existant!! When I go to New Zealand I use Vodaphone sims in both devic...

Resolved! Travelling in New Zealand

Hello. I am travelling to New Zealand next month. How can I keep in touch via email and phone without it costing a fortune

Resolved! Can I Upgrade?

I know there's probably loads of posts on here about this, but I can't find anything recent that doesn't mention o2 Refresh. It might also be a case of me being a bit thick. So, I was looking at Myo2, just out of interest to see when I was eligible f...

Message

How to set free message s up?

Held security deposit

They’ve held my £489.99 for an iPad I cancelled within cooling off period, each time I get a different answer, they have just refunded 89.99 but where’s my £400 O2? Shocking service, I am going to watchdog or the papers with this now so far it’s been...

Resolved! Default

I have recently done a credit check to discover that I have a default for a contract that I paid off , and give one months notice of cancellation, I kept getting charged monthly and after 4 months I was advised by 02 personnel that I was no longer on...

Resolved! Billed before received products

How is this possible I have been billed on 13th yet device's only come last night and on phone already after around 2hr exceeded 80% data how is it possible only downloaded around 6short mp3s etc way before allowance

O2

Forum Posts