Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18701 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 187357 Views
  • 2 replies
  • 2 kudos

Resolved! Stop Voice Mail

Hi I've been with O2 for years. I eventually upgraded to a smart phone in June this year time. Every time I open my phone I have a Voice Mail. I have been on O2 chatline and been in O2 shop. I still get a voicemail. Anybody got any idea how to stop i...

Anonymous by Not applicable
  • 2385 Views
  • 3 replies
  • 0 kudos

O2 numbers

I have 3 empty spaces in my top 10 numbers, but when I try to add a friends new number, it keeps saying it is not an o2 number, but it is. Phone and sim from o2 shop.

Anonymous by Not applicable
  • 908 Views
  • 7 replies
  • 0 kudos

Resolved! O2 app not working

Is the o2 app down wanna make a payment but says come back later o2 cut me phone off so can't even ring to pay

Anonymous by Not applicable
  • 2280 Views
  • 6 replies
  • 0 kudos

Resolved! O2 International roaming speeds in Istanbul Turkey

Has anyone been to Istanbul recently?I will be going next month and was wondering what the data speed is like?Is it worth paying the £5 a day roaming charge (staying for 5 days) or should I get a local 4G sim card? Thank in advance (I'm on Pay Monthl...

soulframe by Level 2: Apprentice
  • 5126 Views
  • 8 replies
  • 0 kudos

Resolved! final bill refund form

That link redirects straight to help pages - can anyone help me to find out how to get my money back if the links have all disappeared?

Anonymous by Not applicable
  • 2343 Views
  • 10 replies
  • 0 kudos

Resolved! Upgrade to Iphone X with O2 refresh plan

Hi, I am not sure if anyone has had a horrifying experience with O2 recently, but i certainly have! I have been O2 customer for a number of years and decided to upgrade to Iphone X on the O2 refresh plan. I was happy to receive the phone in a few day...

Anonymous by Not applicable
  • 2705 Views
  • 14 replies
  • 0 kudos

Resolved! Trial International Caller Bolt On For Pay Monthly

I have been included in a trial for the International Caller Bolt On For Pay monthly customers (Reduced Rate International Calls). The Bolt On was remotely added to my account on the 27/11/17 and I equally received a text notification. The Bolt On is...

Olukayode by Level 1: Joiner
  • 1380 Views
  • 3 replies
  • 0 kudos