Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! new phone

hi guys,i am getting new phone tomorrow,can i stilluse my simcard in the new phone,until my contract runs out or do i need a new simcardkind regardsichilts

Resolved! Insurance

I have insurance that I pay monthly with my contract but I was wondering if it was a small repair would I still have to pay the £60 excess and just get a new handset.

Resolved! Yes just wondering if chat live in 02is working

Yes just wondering if chat live is working

Resolved! O2 insurance

How do I cancel o2 insurance please

Resolved! o2 Travel - France

Hi, I have 2 ipads on montly contracts, but they don't seem to work when going abroad. Does anyone know why? Thank you, Zak

Resolved! Wanting to change my contact name

When I was under 16 my mum took a phone contact out for me under her name and I’m now 19 and don’t live at home and want it under my own name to build my credit score. My mum travels a lot and isn’t alway in the country, dose she need to be there whe...

Resolved! My 24 month contract is ending on 6 March. Im happy with phone and would like to go Sim only

Hi my 24 mnth contract is coming to an end beginning March. I have always had a 24mnth contract. I am happy with my phone and would like to go sim only. How do I go about this and find the best deal. Im happy with o2 as coverage is good but they dont...

3g

hi can someone help me , had a iphone 6 and have smashed the screen !!! so i put my sim in a iphone 5s to use for a bit , but i can not acess 3g or 4g on it , its shows the 3/4g symbol but will not allow me to connect , i have checked all the setting...

Wrong device showing in My O2 and Mifi will not connect

I have an O2 sim in my TPLink mifi device which stopped connecting(kept saying signal excellent but out of range??) so I tried it out in another device. This new device is still showing as my current device in My O2 details but I am not using it now....

Resolved! You guys was helpful last time so..

My phone pill is due next tuseday first time ever being with 02 as a contract but I get paid Thursday will they wait 1-2 days n let me pay them late?

O2

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