Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Restrictions on account

I wanted to know if I can have my services put back on and pay all outstanding Amounts on the 3rd of July due to changing jobs my payment dates have changed and made my last payment bounce.

Data Usage

Why am I receiving texts and emails saying I have used 12 gb over my allowance but when I sign into account showing I have 28gb allowance

Close my account

I wish to terminate my account

Cancelling Disney plus

Hi, I need to cancel the Disney+ subscription on my monthly bill as I don’t use it

Resolved! Monthly bill

I seem to be paying O2 twice per month, once on the 29th of May for £8.26p and once on the 6th June for £7.64, the only payment I signed up to is the £7.64 per month for a sim only card this seems to have been going on quite awhile can you sort this ...

Dysney + subscription

Received email to say dynsney +has 3 plans, I'm currently on £7.99 plan, but was thinking of cancelling. There is a £4.99 plan which I thought was ok, I clicked on this to change to £4.99, saved the changes and o2 have put me on the £10.99 plan, whic...

Eu roaming charges

Do I have to pay roaming charges

Resolved! Change contract

I’ve run out of data and want to increase my data allowance. If I change tariff will it automatically change over or do I need to wait until next month

Phone broken need to know when I can uograde

Hello my phone is broken so unable to get code to log into my account and look if I am anlw to upgrade

Overcharged

I am sim only and was paying just over £11. Why is it now over £40

O2

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