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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 218124 Views
  • 2 replies
  • 2 kudos

Charged for Text Message?

Just noticed I have been charged for a text message to +44 7797 800042, my tariff is unlimited calls/txt, is this a premium number? Thanks.

Anonymous by • Not applicable
  • 3619 Views
  • 8 replies
  • 0 kudos

Resolved! Remembering how much my mobile costs me.

I have just discoverd that I'm paying 14 pence a text and I want to work out how much that has cost me over the last few months. Regretably I've misplaced my bank statements so is it possible to ask someone at O2 what I have paid them over the last s...

Anonymous by • Not applicable
  • 986 Views
  • 1 replies
  • 0 kudos

Carrier update and now no service

Hi I have an Iphone six and the phone just prompted myself, my wife and my daughter to update our carrier settings. I did, as did my daughter and we noe both have "no service" instead of a signal. My wife said "Not Now" and she has full 3G signal. Me...

Anonymous by • Not applicable
  • 8201 Views
  • 43 replies
  • 1 kudos

Resolved! payment method

How can I change my payment method 

Anonymous by • Not applicable
  • 1413 Views
  • 3 replies
  • 0 kudos

Resolved! Europe only roaming

I asked O2 to turn off roaming because my iPhone kept making pocket calls and, when travelling outside Europe, this resulted in big bills. However I would like to roam in Europe. Do O2 allow you to activate European roaming only whilst retaining bar ...

Anonymous by • Not applicable
  • 1254 Views
  • 3 replies
  • 0 kudos

NO NETWORK

NO NETWORK FROM 7PM BUT WHEN CHECKED ON LINE SAID THERE WAS NO PROBLEM BUT THERE IS GET IT SORTED O2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous by • Not applicable
  • 1852 Views
  • 8 replies
  • 2 kudos

No signal

I have had no signal since 4 pm . What's happening?

Anonymous by • Not applicable
  • 2072 Views
  • 12 replies
  • 0 kudos

STILL NO SERVICE

I have had 'no service' or no bars of signal from around 5/6pm this evening, does anyone know how this problem could be solved?

Anonymous by • Not applicable
  • 2661 Views
  • 22 replies
  • 0 kudos

Resolved! premium and information services

Hi, on my bill I have been charged for premium and information services, but what is this? I have used the online chat a couple of times, is it that?

Anonymous by • Not applicable
  • 1774 Views
  • 4 replies
  • 0 kudos

Resolved! paying my bill

Hi can anyone help me please before I throw my phone at the wall lol. I have been cut off as direct debit didn't go through so need to pay my bill ASAP. I've tried to call but won't let me do it over the phone and can't find anyway of doing it online...

Anonymous by • Not applicable
  • 1329 Views
  • 8 replies
  • 0 kudos
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