Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22430 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211934 Views
  • 2 replies
  • 2 kudos

Resolved! Text Issue

So here's a bit of a conundrum.Husband and I both on O2. He text me today and I never received it. First thing he asked when he got home was did you get my text? (He had won a bowls tournament)Things we have tried.He can call me and I get the callI c...

Cleoriff by Level 94: Supreme
  • 2099 Views
  • 32 replies
  • 0 kudos

Resolved! Unlocking Phone

I am switching to another network and need to get my o2 phone unlocked, have been asking for weeks but o2 seem to be completely ignoring my requests.Anybody else had problems with this? Any advice?Thanks

ChrisA13 by Level 1: Joiner
  • 1880 Views
  • 11 replies
  • 0 kudos

Resolved! PAC code question

I am currently on EE with about 4 months left on contract. I have seen a really good deal on O2 and was wondering if I could sign up now and then in 4 months get EE pac code and transfer the number to my 4 month old O2 contract?

Wit by Level 1: Joiner
  • 610 Views
  • 2 replies
  • 0 kudos

Resolved! O2 inclusive zone

I am curious as to why I have a bolt on for O2 inclusive zone travel... I am in Mexico which is in the list.... And I am being charged for texts and calls... I have sent 2 texts and made 1 call yet have 4 charges for texts.....

Whit2k by Level 1: Joiner
  • 1468 Views
  • 6 replies
  • 0 kudos

Hi all, I am currently roaming around the US and Canada (...

Hi all,I am currently roaming around the US and Canada (pun intended) and am experiencing the same problems with my O2 travel inclusive zone bolt on...I have a 15GB data package with a new Samsung Galaxy S9 which includes the O2 Travel Inclusive Zone...

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DOCTOR_P by Level 1: Joiner
  • 5237 Views
  • 9 replies
  • 0 kudos

Resolved! Call Forwarding

Hi, I have a O2 Contract phone; my question is this:1. Can I set "call forwarding on all calls" to my work phone? My work phone is a Irish SIM and number.2. Is Call forwarding feature a supplementary service that accrues an extra charge? Thanks.

lmiemr by Level 1: Joiner
  • 5308 Views
  • 6 replies
  • 0 kudos

Roaming in BG

We have always used our Uk phones in our house in Bg without difficulty In fact a much better signal than in the uk connecting to A1BG which is the only network in the village. Now we cannot connect even to text or phone NO SERVICE!! Every one else i...

Malina by Level 1: Joiner
  • 1154 Views
  • 5 replies
  • 0 kudos