Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Help

Someone help or advice will do just payed my phone bill and 02 have took the same payment again so thay have took 2 payments for this month 02 have non stop messing me around with payments and my tariff

Resolved! Account with Aerial direct

I feel completely conned.. In 2012 I was called by Aerial Direct, who told me they were part of O2. i questioned this, but the answer was very plausible, and basically their call confirmed lots of details about my O2 account, and enabled an early upg...

Resolved! First bill query

On all pro rata bills the billing company needs to state what the pro rata is for the length of time over the defined billing period for that bill because it's a bill that extends outside of your normal billing period which is worked out by the amoun...

Resolved! Going to spain

I'm going to Spain is it free to text and receive text back to the Uk?

Resolved! Cant top up on 2220

Dialed 2220 as instructed by my sms message, cant ing get through. started calling 6pm its now 2.18 am. hell on earth.

Resolved! Sim swap 4G set up

I’ve just swapped my SIM cards over as I’ve changed my contracts. The instructions mentioned once the swap is complete I need complete the 4G set up I’ve just tried this and there’s an error in the page. Does anyone have to the link to get me back to...

Resolved! Mobile number has not ported over yet

Over the weekend I filled out a form on o2's website, with my PAK number. Think I remember reading 1 working day after 5pm...this has not happened? Also these Guru's...they are never available online, so why not just remove the confusion and omit the...

Resolved! Message retrieval

Is there any way of retrieving old text messages on the iPhone??

Resolved! Blocked ports/traffic

Hi, When trying to connect to our VPN on our work laptops the connection fails. On the same phone with an EE sim the connection is made. I have phoned tech support with the answer of "no information is available on this/this is nothing we can support...

Resolved! bad customer services

Help wanted - had phone number ported over 18th July, it didn't work properly & was only able to receive calls & not send calls or text sms, complained to o2 & have done continously since but am getting nowhere, had lots of promises but no action at ...

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