Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 refresh

I got an email that I can upgrade to O2 refresh plans.I see they have 30 day plans.My contract expires in April 2019.If I get the 30 day contract from O2 refresh today, does it mean that I can leave O2 after 30 days or it will be in April 2019 + 30 d...

Spend Cap

Hi, I have enabled spend cap at £0 / month extra (it shows as a bolt-on on my O2 account), but I can still make international calls. I just let it ring and hang up to try - I don't want to actually call somebody and they pick up to find out that O2 c...

The old 80% used topic!!

Phone app says I've used 45mb but 02 message says over 400mb used and I'm only in less than 10 days of this months cycle! I'm quite a light user, coming in at around 300mb usually and my browsing habits have not changed.... Any suggestions?

Resolved! Mobile phone insurance

Is my mobile phone covered with insurance under my contract

Resolved! Phone bill statement

Hello. I would like to ask. I need 5 years o2 bill statements. Do I need to go to brunch and order them? Many thanks

Resolved! I want to change to giff gaff

I want to change to giff gaff but keep my number

Resolved! No Caller ID

I am getting constantly called from a No Caller ID number. How do I block them from calling me?

Resolved! M&J Acquisition scam!!!

I am in a terrible mess with the company name M&J Acquisitions Ltd.I was happy with my old contract with O2 . On 31st of August 2018 I received an unsolicited call from Jason who said that he was calling from O2 , he promised me a discount on my mont...

Resolved! New plan tonsharebdata

I am currently an EE customer but looking to renew contracts. I have seen a great deal on an O2 iPhone however i currently have a sharer sim with my daughter which I would like to continue. I don’t want to commit to this phone until I know if I can g...

Resolved! Can O2 block all premium rate calls?

Hi ~ I would welcome advice regarding scam or other slippery method of putting on premium rates on to my mobile. Can I get O2 to block all these?Thanks

O2

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