Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! overpayment

on the 12/11/18 my bill o2 ammount paid was £236.26 can you explain what this is for

Trying to find IMEI number

Hi, I wonder if anyone can help, I have an Iphone 7 that has a smashed screen and home button. I am trying to get it replaced through insurance however i need the IMEI number for it. I havent connected to itunes so cant use that, i also do not have t...

Resolved! Weird Text Message

All Had a text message saying Hi. It looks like you recently sent a text to an International number for the first time.Just as a heads-up, this sort of message isn't included in your tariff.To check your charges and stay on top of your bill, head to ...

Live Chat

Does anyone know whay the live chat isn't working ?

Resolved! order pac code

how do i order pac code for leaving to another network

Resolved! Help with contract

I stupidly got a contract phone in my name for someone else and we no longer speak, it was a 3 year contract got out about 2 months ago. I’m worried what’s going to happen because I can’t pay it! What would happen if I tried to cancel it ? Thanks in ...