Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Problems with porting number

After requesting a PAC code and submitting via the webpage, i was greeted with a porting date 2 days later, all good so far. Fast forward 6 weeks, still paying on both contracts and no sign of the port completing - says in progress, multiple calls to...

Order number NC78911299

Hi, I have seen this order come through on my account. Can you explain what is being processed. I have not intentionally changed my packageMany thanks

Device plan has ended

My device plan ended this month. It amounted to 13.84£ each month .. will this amount disappear from my monthly charges since the device plan is now completed ?

Pay final bill

I want to pay my final bill

Resolved! Using phone to USA

Hi I just want to query if i recieved call or text message from United Kingdom whilst I’m in The USA do I charged?

Order gone through

I just received a text message saying my order has gone through but I haven’t made an order?

Deactivated?

I received a message saying something about a non-bundle order that I haven’t made and that I may be deactivated? Wanna explain that?

Access to my account

I was outside london i want to pay my bill when i open my O2 account they said firstly pay your bill firstly i want to see how much bill and i want to pay from app but they give me access they sent me six digit code which is not coming because my sim...

phone change to childrens name

i have 5 phones on my account and 3 of them are my children and are now old enough to have a nd paid in their own name, how do i go about

bundle

Hello its saying it has removed a bundle but i havent reuqested to remove a bundkle

O2

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