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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Mobile Data not working very well

My 4g/5g isnt working very well for the last month or so on my iPhone 15 pro max I have reset network settings on the device I have moved from a physical sim to virtual so is there anything that can be done on your side remove a bar or block on my li...

Dfowles by • Level 1: Joiner
  • 306 Views
  • 2 replies
  • 0 kudos

Mobile phone bill

My monthly tariff is normally £14.25 or thereabouts. This month my bill is showing £54.00 !! Is this a mistake?

Marny by • Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Deactivation

What is a deactivation change

Jway by • Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Credit note not appearing on bill

Hi everyone need a bit of help advice,got compensation from o2 received a text confirming I received a credit note will see it on my next bill but I haven’t and can’t see it!if they take a direct debit out I will have to go to the ombudsman for lying...

Cant pay bill due to being locked out of my account!

Hi, i am unable to pay my bill as i cant sign into my o2, my phone is broke and im using computer, i have tried to find live chat or email but haven't managed to get anywhere, i dont have a direct debit set up so the bill needs to be paid manually, i...

MarPat by • Level 1: Joiner
  • 306 Views
  • 2 replies
  • 0 kudos

Want to leave

I want to leave as o2 refuses to sort my ongoing issues out. 

David07 by • Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Payment plan

 Hi looking to set up payment plan

Hilly1 by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Hi

Hi 

Rym by • Level 1: Joiner
  • 171 Views
  • 1 replies
  • 0 kudos
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