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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23311 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 212943 Views
  • 2 replies
  • 2 kudos

Help

I've upgraded . My last contract was supposed to me 34 pound and kept getting charged like 60 . I asked in the live chat and it said I have subscribed to games ...kids !!! Argh . And she gave me a number to text to stop them yet my bill is 60 pound a...

Nicole1 by • Level 1: Joiner
  • 777 Views
  • 4 replies
  • 0 kudos

Resolved! Order status

Hello, i have placed an order yesterday, and i today i checked my account to see if the order is being processed but there’s nothing there

Gelana by • Level 1: Joiner
  • 557 Views
  • 2 replies
  • 0 kudos

Resolved! Request paper copy of bill

I would like to request a paper copy of my latest phone bill

Me2 by • Level 1: Joiner
  • 1932 Views
  • 2 replies
  • 0 kudos

Resolved! delivery

hey, how do i reference a next door neighbor in case im not in between times of a delivery?

Resolved! Tariff

I've had a text that for £5.54 extra a month I can get 5GB more data. Can you confirm if I select this tariff that my 50% discount will be added

Kev7 by • Level 1: Joiner
  • 987 Views
  • 3 replies
  • 0 kudos

O2 credit referrals issue

Hey guys! So my scenario is nothing new as I've read countless instances of the same. Just wondering what my options are at this stage: Bought contract, got to end of 24 month contract. For ease, let's say it was £20 a month. In month 25 I call up an...

Wayes by • Level 1: Joiner
  • 913 Views
  • 4 replies
  • 0 kudos

Resolved! Phone

I ordered a phone yesterday, when will it deliver to me?Learn to pronounce

Deivydas by • Level 1: Joiner
  • 593 Views
  • 3 replies
  • 0 kudos

Mobile data roamng

Hi I have a Nokia 3.1 on an o2 pay monthly contact that includes mobile data. Mobile data always works in UK, and worked in Switzerland in August. It has failed to work in Madeira in September and Portugal in October. Contacted 1st and 2nd line suppo...

stolen phone

Can I log into an account after reporting it missing. I have tried but the varification code keeps going to the stolen phone

mojo by • Level 1: Joiner
  • 719 Views
  • 4 replies
  • 0 kudos

Resolved! About my phone

Hi I would like to know when my phone Is due for a upgrade

Sophie21 by • Level 1: Joiner
  • 1409 Views
  • 4 replies
  • 0 kudos
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