Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contact list

I have 2 phones on my account, and the same contact list is showing on both, how can I change it

Resolved! No data

Hello my mum's data has ran out however her phone says she has only used 550mbs and she has 2gb,

Resolved! A50

In the middle of call I can hear other person but they cant hear me. Not just one number

Resolved! Parental controls

Hi I was just wondering as I don’t have a credit card and live know where near a o2 shop Is there any way I can take parental control offMany thanks Thomas Lansdown

Resolved! Direct Debit

Need to set a direct debit up

Resolved! Charges

What are the current charges for calling Spain from UK?

new contract

yesyerday i took out a new contract with bt new fone to be delevired today didnt happen wont even allow me to track my order

Resolved! Cancelling my contract

Hi. My contract ends on 25th November 2019. I want to leave o2 to join three.1) I have been told that I can leave O2 on the 25th October for no extra charge. Is this correct?2) what will my final bill be - I’ll have one bill on the 25/10 (£30) but if...

Resolved! Can’t text or call

Hey everyone, I recently upgraded and now can’t call or text my husband’s Sky mobile. He can call/text me. Any ideas? Thanks in advance

Data almost gone

How do I find out why my data has almost gone at the start of this month's billing cycle? Thanks.

O2

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