Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

how do%20I%20change%20my%20username

My username seems to be my husbands email address,I may have put this as the recovery email address. I have followed steps to change it to my email address but it says that is already registered so what do I do?

Resolved! Lied too about "new tablet deal" from O2

Went in store to upgrade my Samsung S8 to a Samsung Note10+ a couple of months ago, under O2 Refresh. The guy who I was talking too asked if I was interested in a tablet and I declined, as I have no need for one. After declining, he then told me that...

Resolved! Discount

I’m contemplating upgrading, how do I ensure my work discount code is applied and how much discount would I get?

Resolved! O2 open - excluded devices

Hi, Sorry if this Sounds a stupid question but I am currently on EE and on a sim only having my contract finish in February this year. I’m looking to get the IPhone 11 Pro Max and currently have ‘Perks at Work’ which would give me 25% off airtime. I ...

Resolved! My bill

Mrs Lisa Pearce, [Removed], I'm paying the bill tomorrow morning,

Sigita

Hello, 01.12.2019 finished my mobile contract phone- [Removed]. I ordered a SIM card with the same number. But I got a SIM card with another number. Sigita

Resolved! Account

How do you get your O2 account Number?

Resolved! Why is my new sim not working

I did the swap sim over the phone 4-5 hours ago and it still doesn't work. I appreciate it says up to 24 hours but my husband also has a new phone and did the same thing about an hour ago and his new phone is working. Can you explain this?

I keep running out of data

Help

Resolved! WiFi calling

Hi, I'm moving from EE where I had WiFi calling available in my device a Huawei Honor 20, I would like to know if/when I would be able to access this service in O2.Thanks.

O2

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