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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 24505 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 215872 Views
  • 2 replies
  • 2 kudos

Resolved! VAT billing

How can I obtain a VAT invoice?

Robin1963 by • Level 1: Joiner
  • 567 Views
  • 7 replies
  • 1 kudos

Resolved! Sim only deal

I need more data

Geoege by • Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

Track my order

I placed an order on Monday for an iPhone 15 pro plus in titanium grey 264 Gb which was supposed to be ready for collection in harlow 02 yesterday and I haven’t received anything yet?

Chelld by • Level 1: Joiner
  • 313 Views
  • 7 replies
  • 0 kudos

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

Evets81 by • Level 1: Joiner
  • 249 Views
  • 4 replies
  • 0 kudos

Pay bill

Hello! Just I won't to double check my last bill because I received text message to pay for April...but I payed that bill

Madalin by • Level 1: Joiner
  • 129 Views
  • 2 replies
  • 0 kudos

Resolved! VAT invoices

I have phoned your Customer Services on many occasions requesting a VAT invoice for both my Airtime Bill and my Device Plan. Each time I am told that they “promise” to sort it out for me and send regular VAT invoices (which never arrive)! I have even...

KJD by • Level 1: Joiner
  • 1967 Views
  • 12 replies
  • 0 kudos

Cheaper Sim Package

I want a cheaper Sim package. I dont need 50gb of data. 

24Help by • Level 1: Joiner
  • 231 Views
  • 4 replies
  • 0 kudos

Warranty

I would like to know if my phone is still under warranty and if I can get my phone repaired/replaced for free

manfa09 by • Level 1: Joiner
  • 166 Views
  • 3 replies
  • 0 kudos

Contract phone

I haven't had any emails about if my phone is bring prossed yet 

Change tariff

I tried to change the tariff and the payment was complete but now I don’t have any tariff going on and I can’t access neither

Anto1 by • Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos
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