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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 24809 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 216051 Views
  • 2 replies
  • 2 kudos

Pay my final bill

Hi I don't know my 02 phone number to pay my final bill 

Kmgi by • Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Complaints

On 22nd August I spoke to O2 about leaving as I wished to swap to Virgin Media who were offering me bills for £5.99 per month for 5 Gigabytes of data. The O2 operator said that O2 could match this offer and I agreed to stay with 02. I am doing this b...

Fiona2402 by • Level 1: Joiner
  • 1501 Views
  • 5 replies
  • 0 kudos

Free Samsung Galaxy earbuds not received

When I bought my new phone, a Samsung Galaxy S23, on 24th September, it was with an offer of free Samsung Galaxy earbuds. I have still not received these, or a link to order them. When will I get this?

Ipad

Hi there can I pay for an ipad mini but only that no sim?

Carly171 by • Level 1: Joiner
  • 320 Views
  • 3 replies
  • 0 kudos

Payment

I’ve got as payment due I need to make

Adam31 by • Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Travel to turkey

I would like to know my options for travelling to turkey on a pay monthly contract. Your q&a pages are not clear regarding roaming charges.

Mozza007 by • Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

View bill

I can’t view my bill online on my app. Keeps showing error 

Sinitta by • Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Disney+ charges

Why have I started getting charged £7.99 for Disney+ when I don't even have sky?How do I get this cancelled and how do I get my money back.

Buck1981 by • Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos

Resolved! Huge mistakes on my phone bill.

I was offered a 40% reduction on my phone bill and a free smart watch by one of your employees over the throne. Instead of this happening, my bill more than doubled and I was send a phone I didn't ask for but immediately returned. Despite this, I am ...

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