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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 24857 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 216094 Views
  • 2 replies
  • 2 kudos

Payment

Hey, I sent £25 yesterday as I thought my bill wasnt paid. I look back today and found it now has been. Could I at all get that refunded back as my full bill has already been paid. Thanks

Wrongful credit reporting!! Help!!

Hiya.. I having mega problems finding someone to help me I'm just getting passed from pillar to post!!!I had a pay monthly account years ago and got into financial trouble... I was declared bankrupt which took the O2 debt from me. However O2 are stil...

Wifi connections

My Galaxy s9 did a security patch update this morning and since then I cannot connect to any wifi networks please help

Steve473r by • Level 1: Joiner
  • 477 Views
  • 3 replies
  • 0 kudos

Resolved! O2 recycle

I just upgraded and took my phone into an o2 store to recycle, where the customer advisor checked the phone made sure it worked and gave me a receipt to say it is perfect. Today I had an email to tell me that the screen showed discoloured/shading. I ...

Fran by • Level 1: Joiner
  • 692 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone was unlocked... now it appears not to be

Last year i requeste dmy phone be unloced and as far as i was concerned it was. Today i finished moving my number to VOXI after being an O2 custoemr for many years. I put my VOXI sim in and apparantly my phone isnt unlocked after all and gives me a r...

N4pth4 by • Level 1: Joiner
  • 2339 Views
  • 22 replies
  • 0 kudos

Samsung S20 plus Pre order - a little confused?

Hi allLast week I upgraded/refreshed my contract and selected the Samsung S20 +. When I was going through the order I received various emails such as credit agreements etc but never actually received a confirmation email detailing what I had done.I t...

JetsJones by • Level 3: Thinker
  • 1517 Views
  • 5 replies
  • 0 kudos

Number not working after swap

Hi I swapped my old number over to my new contract not worked at first now I can't use for voice calls or texts and my number not changed over

Davyjj by • Level 1: Joiner
  • 951 Views
  • 4 replies
  • 1 kudos

huawei gt watch promo

ive recently upgraded my phone to huawei p30pro tried to claim free watch sent recipt ime ect keep gettin email saying not suffisiant evedence uploaded what a bloody mess

bulldog62 by • Level 1: Joiner
  • 518 Views
  • 3 replies
  • 0 kudos

wrong details

Dear Sirs Tel no [Removed] am writing because I have been charged twice one as O2 and the other one is Three Network provider, so I had to pay Three as my actual and another as O2, so how can I rectify this? on the phone it is saying The network is p...

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