Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 26030 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 216847 Views
  • 2 replies
  • 2 kudos

Navigating to download bill screen

In trying to answer another query (the Vat invoice thread) I checked for a how-to guide to get to where you download the bills from. While there are a number of instructions, there isn't actually a detailed guide (including pictures!) that shows how ...

sign in.jpg landing page.jpg my device.jpg allowances top.jpg
gmarkj by Level 66: Unequalled
  • 6420 Views
  • 18 replies
  • 3 kudos

Resolved! Simswap help

I did a simswap to transfer my pay as you go number onto my new pay monthly sim. After 24hours after the confirmation text i went to live chat to ask if there was a problem. The helper said they had created a query and it would be fixed within 4 hour...

Anonymous by Not applicable
  • 698 Views
  • 1 replies
  • 0 kudos

Resolved! Data Allowance!

Why doesn't my data allowance roll over from each month ? I pay for it. So what you O2 takes back of unused data each month, I think O2 owes me ?

Anonymous by Not applicable
  • 1666 Views
  • 8 replies
  • 0 kudos

Resolved! Disgusting! stay away from 02

i have contacted trading standards because 02 took £1600 out my account and wont refund! here is a copy of the case with Trading Standards, Dear O2 complaint review serviceI am writing to you to raise an issue about:Mobile (Pay Monthly)The issue that...

Anonymous by Not applicable
  • 1823 Views
  • 3 replies
  • 0 kudos

Resolved! Ifitness

In my bill I have £22 added on saying I purchased ifitness I have no idea what this is

Anonymous by Not applicable
  • 1339 Views
  • 3 replies
  • 0 kudos

Resolved! What does the "Time" column mean for data?

Can anyone tell me what the values in the "Time" column mean for data please? The section is actually headed "GPRS Calls".I'm looking at my son's pay monthly O2 bill and there is any entry (in GPRS Calls) for every day and on around half of the days ...

Anonymous by Not applicable
  • 1537 Views
  • 3 replies
  • 0 kudos