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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22412 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211934 Views
  • 2 replies
  • 2 kudos

5g sim not provisioned

Got a new s20+ today and I get the message "sim not provisioned" after putting my new 5g sim in the phone. Anyone having the same issue or any help?

Bill

My name is Keith Pioli, I have recieved a payment request for my O2 account which you kindly helped to change to Giff Gaff with the same number, I did close my account with a lot of difficulty and fully paid for my device, it really has destressed me...

123lisa by • Level 1: Joiner
  • 878 Views
  • 2 replies
  • 0 kudos

Resolved! Paying my bill.

Hi, my bill is due tomorrow, however, with the whole craziness of this coronavirus I’ve been in able to work.I’m a cleaner, I can not work from home, I go out to work, but no body wants a stranger coming in from the outside to clean so, this has left...

Carla3 by • Level 1: Joiner
  • 924 Views
  • 4 replies
  • 0 kudos

Iphone 11 pro

Does anyone know about when the next iphone delivery will be

Amani by • Level 1: Joiner
  • 388 Views
  • 2 replies
  • 0 kudos

Resolved! Downloading bill

Having a mental block! Have downloaded my bill before but cannot see where to today. Senior moment... Can someone please help?Thanks

jazwin by • Level 1: Joiner
  • 742 Views
  • 4 replies
  • 0 kudos

Resolved! Statement

Can I get an email with my last bill on it please.

Franko by • Level 1: Joiner
  • 559 Views
  • 2 replies
  • 1 kudos

Bill

I am going to be a day late for my monthly bill it is higher because of last month still owed will clear it in a week will I get disconnected as I always pay my bills

Ozz by • Level 1: Joiner
  • 1072 Views
  • 8 replies
  • 0 kudos

S20

O2 what a disappointment when you order a new phone and their advert say have you phone 3 days before general release on their network.They then say your phone is out of stock at the moment but we are working on it a week passes no sign of an email w...

Failed by • Level 1: Joiner
  • 744 Views
  • 4 replies
  • 1 kudos

Bill

Whys my Bill's so high

Luke1 by • Level 1: Joiner
  • 1256 Views
  • 10 replies
  • 0 kudos

New contract

I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?

Ljwill by • Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos
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