Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

New Sim Only Package

Hi,I took out a new sim only package yesterday. My O2 is indicating that the tariff is now up and running on my phone. However, it says it's a 5G sim only tariff. I've just had a text from O2 to say my new sim is on its way. I have an S9, so not 5G c...

disney plus

disney plus not showing up as an extra

Extra sim

I already have a monthly tariff but wanted to get an extra one- sim only. If I purchase this will it replace my current one or can I have them both?

Current tariff

I am currently being overcharged on my monthly tariff, have unable to contact anyone from o2 for over a week! They just cut the line dead... does anyone know a way to speak to soeone or send an email I’m not getting anywhere? I’m out of contract Than...