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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22216 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211841 Views
  • 2 replies
  • 2 kudos

Data

I’m a key worker and rely on my phone data as I have no other source of internet from home. My data is being swallowed up quicker than usual and I need it but am not paying for an add on when I haven’t used near as much data as what it says I have!

Josh97 by • Level 1: Joiner
  • 275 Views
  • 2 replies
  • 0 kudos

Phone

I’ve ordered a new phone on friday and payed £6.99 for delivery and it’s sunday and still has not came. I’m waiting to see if it comes tomorrow. Also the My o2 app is not letting me on and says i’m not registered but when i login on my o2 on the webs...

Resolved! 6s overheating%20and%20turns%20off

My iphone 6s has started to overheat and become red hot in the top corner by the lense as soon as the phone is in use. It allows 1 call or social media browse then says it needs to cool down. I have deleted recently loaded Zoom app, nothing else new ...

HG70 by • Level 1: Joiner
  • 504 Views
  • 4 replies
  • 0 kudos

Resolved! Open

I’ve upgraded now and how do I know process my open discount

Open1 by • Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Whatsapp Hack

My Whatsapp account has been hacked will this effect my phone bill or anything else on my phone? I have reset the phone.

Resolved! Billing text message not from O2

This message I receive d but not certain it's o2 as their name did not apear as sender. O2 app says the bill is paid so very suspicious."O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: "

RCL76 by • Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos

O2 refresh

Hi guys I thought I would do a new post. I put about a sim only to o2 refresh post last month I thought it had been 3 months but had not. I left it another month and phoned them today as my 3rd bill came out yesterday (28/03/20) had a really nice guy...

Ben2012 by • Level 1: Joiner
  • 429 Views
  • 3 replies
  • 0 kudos

Activate my%20Sainsburys%20discount

I want to Activate my 20% Sainsburys discount,but I'm having trouble finding to correct webpage...o2.co.uk/open.sbury? Is that the webpage. Or is there another one. Look forward to any help. Yours Pete

Peter01 by • Level 1: Joiner
  • 766 Views
  • 7 replies
  • 0 kudos

Insurance

How do I cancel my phone insurance

Lisa13 by • Level 1: Joiner
  • 297 Views
  • 2 replies
  • 0 kudos

Bill payment

Currently i am on lockdown due to coronavirus and cant get to bank to put money in to pay my bill and i have been cut off. My phone wont even let me call o2 customer services HELP

Payments by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos
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