Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 25141 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 216199 Views
  • 2 replies
  • 2 kudos

Resolved! Data Roaming Bolt ons

Hi, If I buy a Data Roaming Zone 3 bolt on, will this cover travel to the USA? The USA is listed as zone 1, but I appear to be unable to purchase a zone 1 data roaming bolt on ThanksFred

foxfoster by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Set up direct debit

Hello can we please set up direct debit on my rolling plan or has it been set up?

Nicola18 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Recent orders

Hi. Last night three orders have appeared on my account t for over £200. I haven’t done these?

HLL1991_ by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Why extra charges?

My phone charges £20.98My airtime is 17.68 Somehow I am paying £43 every month without any extra calls. Why ?

Sandy2 by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

Resolved! install esim

I am setting up my iphone 15 max pro, having upgraded from a 13. How do I activate the esim?

Brian20 by Level 1: Joiner
  • 916 Views
  • 2 replies
  • 0 kudos

Phone insurance

I'm paying for a sony xperia 1 mk4 and have insurance on this. How do I claim for a scratched screen?

Pearlcat by Level 1: Joiner
  • 467 Views
  • 5 replies
  • 0 kudos

Resolved! Ka32qp

Hi someone called me regarding upgrade last week and had a good offer on without having to pay remaining part of contract which I was quite willing to do however was on holiday at the time. was this a scam call?

Upgrading

Hello I would like to upgrade my phone to a iPhone 14 plus with O2 however on My O2 it only gives me the monthly price of £53 but if I go to the uswitch website I can get a deal for £47 per month I want to stay with O2 and keep my number but I want t...

Charis by Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! APN Settings for iPhone with Volt SIM

Hi, have O2 Volt sim travelling to NZ and USA in the New Year and think I need some help with APN settings. When in USA last year couldn’t get any reception or useful support. Current APN has idata.o2.co.uk . Seen some advice to change to mobile.o2.c...

FrankA123 by Level 1: Joiner
  • 1011 Views
  • 1 replies
  • 0 kudos

My02

Why can't I login in my02?