Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 24489 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 215872 Views
  • 2 replies
  • 2 kudos

Resolved! My phone is cut off

Hi my phone is cut off and I can not make full payment today so is there anyway I can extend payment plan or pay full balance when I get paid mid may?

PB5 by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Bill

I have just paid my bill and it has came.out of my bank but I my services have not been reinstated

Amber2103 by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Change direct debit date

please can you change my monthly direct debit date. From next month, I would like my DD to be taken on the 26th of each month NOT the 22nd.

Tom33 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Trying to pay mobile bill

Hi, how can I pay my mobile bill on the app. When I log in all I can view is my bill for smart watch? Not mobile.

Bear1980s by Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

Resolved! SIM swap without the current SIM

I took out a contract for my mate who I've now fallen out with and wanna cut ties.How could I stop his service I'm paying for without asking him to text SWAP to 2202?

Resolved! O2 Open technical difficulties

I managed to get my O2 Open validated today but the website keeps saying that it's experiencing technical difficulties when I try to add the discount, how do I go about getting the discount added? I have tried on multiple browsers and it's the same r...

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Paul820 by Level 2: Apprentice
  • 336 Views
  • 4 replies
  • 0 kudos

Payment.

Hi why can you not take a payment out of the payment I give you at the beginning of the month instead of paying you separate bills only it takes a long time to get through to pay a bill only for a short amount only I pay you monthly and airtime too I...

JG76 by Level 1: Joiner
  • 165 Views
  • 2 replies
  • 0 kudos

Resolved! Default

Default from a previous number

Payment

HelloI have received an email stating I need to pay an extra £7.78 when my bills are upto date and now saying they will restrict my access, please help. Thanks

Payment8 by Level 1: Joiner
  • 105 Views
  • 1 replies
  • 0 kudos