Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

esim

Hi - you have deactivated my sim and now I can't log in to my o2 to download an esim. Please help.

Call history

Accidentally deleted call log can I see the calls I made lastnight on my account

Getting call history

I accidentally cleared call log from phone last night how do I see my outgoing calls on o2

No service

I moved to o2 however my mobile is still no serviced . I cannot revived any code from o2 ; make any calls or send a message

Disney+

30 day custom plan contract

Hi, I’m being a bit dumb and don’t really understand how it works! I upgraded my current iPhone 13 Pro Max to a different device but sent it back and o2 have accepted my return and have by the looks of things put me on a 30 day custom plan contract/t...

Phone

Hi, I just purchased an iPhone 15 on the website and when the payment went through of upfront the page disconnected but its gone through my bank

Resolved! Re: Cancelling the airtime plan after 24 months

What I have to do if after 24 months I like to cancel my airtime and keep paying instalments for my device plan.I would like to avoid the situation when I will have to pay whole outstanding balance for device plan after I switch to the new provider.

bill query

Hi,There are 2 Disney packages on my account that I do not want and would like to be removed.

Resolved! Staying on current monthly Airtime Plan

I have received a text to say that I am currently out of my minimum contract term and could move to another tariff. Having looked at the options available I just want to choose to stay on the same tariff I currently use. Do I have to do anything?

O2

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