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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237380 Views
  • 2 replies
  • 2 kudos

Bill

Hi my bill has not been paid but I am in hospital after emergency surgery so can you please lift my call bars until I have home to sort it? many thanks Danielle

New Upgrade

I have just upgraded my phone from the Samsung s22 to the Iphone 15. I just want to confirm this was an upgrade and not a second contract? I am confused as to why I have two devices on my account, does this mean I will be paying for the rest of the o...

Harlea26 by • Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

Suspend account?

Is it possible to suspend one of the phones on my account for a period of time?Thanks you

MBW by • Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Extra charge

I’ve set up a £20 spend cap, how is it possible I’ve got £150 extra charge?

Old virgin customer

Hi All i was a Virgin customer and was moved over to O2 i have a pay mouthly phone when it moved over to o2 my phone contract sayed with Virgin and my monthly tariff is now with o2. Can i move my tariff say to Three and carry on paying Virgin for the...

i can use my phone ,need to make a payment

to whom concern , I have spoken with one of the customer service team and ask to cancel my contract , you supposed to took the payment from my personal account , as I mentioned my business account is closed , as I moved to Poland , and dont need uk n...

lost sim card

hello.i didnt use my sim card for last two years, need to order new one. cant find my new card

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